Frequently Asked Questions

Live Package Tracking is a free service that lets you track packages from all major carriers in one place. Simply enter your tracking number and get real-time status updates for USPS, UPS, FedEx, Amazon, and more.

Yes! Live Package Tracking is completely free. There are no subscriptions, no hidden fees, and no account required. Track unlimited packages at no cost.

No account is required. Simply enter your tracking number and get instant results. We don't store your tracking information or personal data.

We support all major carriers including:

• USPS - Priority Mail, First-Class, Certified Mail
• UPS - Ground, Next Day Air, 2nd Day Air
• FedEx - Express, Ground, Home Delivery
• Amazon - Amazon Logistics (TBA numbers)
• DHL - Express and eCommerce

There are a few reasons why tracking might not work:

• The package hasn't been scanned into the system yet (wait 24 hours after shipping)
• There's a typo in the tracking number
• The tracking number format isn't recognized
• The carrier's system is temporarily unavailable

Try entering the tracking number directly on the carrier's website to verify.

• Label Created/Pre-Shipment - Label printed but package not yet with carrier
• Accepted/Picked Up - Package received by carrier
• In Transit - Package moving through delivery network
• Out for Delivery - Package on delivery vehicle in your area
• Delivered - Package has been delivered
• Exception - Delivery issue (address problem, weather delay, etc.)

We pull tracking information directly from carrier systems in real-time. Updates appear as soon as the carrier scans your package. Most packages are scanned at each facility, but there may be gaps during transit between facilities.

Yes. We don't store your tracking numbers or any personal information. Each tracking request is processed in real-time and nothing is saved to our servers. See our Privacy Policy for more details.

No. We don't collect, store, or share any personal information. Your tracking queries go directly to carrier APIs and are not logged or stored.

If you have questions or need help, please visit our Contact Us page. We'll respond as quickly as possible.

For lost or significantly delayed packages, you should contact the carrier directly or the sender/retailer. Read our article What to Do When Your Package is Lost for detailed steps.